Modu Reviews
Modu has an overall rating of 4.9 based on 18 reviews. Customer feedback on Modu is mixed: Modu reviewers highlight positive aspects like high-quality materials, easy assembly, engaging designs, excellent customer service, which strongly appeal to parents seeking educational toys, gift buyers for children, educators looking for classroom resources. However, Modu is often criticized for its higher price point, limited product range, occasional shipping delays, complex instructions.
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How would you rate Modu?
All Modu Reviews (18)
EllaWilliamson
January 20, 2023
"Great product and dependable service."
Communication was spot on and timely. They provided helpful responses to all my queries. The shipping was straightforward, and I got updates on when it would arrive. The kids are really enjoying the product. Much appreciated!
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Mikelilt14
January 16, 2023
"Awesome support from the team!"
Unfortunately, I wasn't satisfied with the item, but the customer support was top-notch. They were really friendly and super helpful. The refund process was also really fast.
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ticklishmeercat961
January 10, 2023
"Our Modu Kit is a Hit!"
We are absolutely thrilled with our Modu kit! I got it for my one-year-old, but honestly, I can't tell who enjoys it more—my little one or my older kids, aged 6 and 8! We're excited to expand our collection soon.
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RobertoPalmer
December 15, 2022
"Awesome toy and fantastic customer service!"
I got Modu for my daughter's first birthday, and it's been a hit. She's almost three now and still enjoys playing with it. I reached out to customer support when the wheels began to come off, and they were super nice and supportive, offering me solutions even though I didn't purchase Modu straight from their shop but from a local store. Highly recommend this product!
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angryduck262
December 14, 2022
"Awesome Experience!"
Both my husband and I were really blown away by MODU. It's super user-friendly, safe for our little one, and the design is just so creative. Big thanks for this amazing product!
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TomPatterson
November 30, 2022
"Enjoyable for all ages"
We got our first modu pieces when our little girl was just 6 months old. Not just her, but all the kids who come over (most of 'em older) really dig 'em. They play together and create the most imaginative shapes. I really appreciate the quality and feel since it's both flexible and sturdy. Our oldest kid even uses the pieces to grab stuff that's outta reach. We use it daily. The support team is super friendly and quick to respond. I can wholeheartedly suggest it to every parent out there!
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sadsnake806
November 30, 2022
"Awesome construction blocks"
These construction blocks are fantastic! My kid is really into them. The support from the company is top-notch. They truly care about toy enthusiasts!
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brownswan700
November 25, 2022
"Awesome support from the team"
My kid is a big fan of his MODU, and so are his buddies. One day, the swirly wheels broke, so I shot an email over to MODU. Their customer support is fantastic; I received a quick response, and they sent me some new, sturdier wheels. Really impressive service!!!
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RosemaryGonzales
November 15, 2022
"A Blast for Everyone"
I discovered Modu during the Children's day event at Illums Bolighus. The staff were super friendly and welcoming to me and my little one. They provided all the details about the product, and I even got to give it a go. I ended up winning a raffle for the explorer kit, which was a delightful surprise! The communication was straightforward, and I received the package just a week later. Since we unpacked it, my toddler has been playing with it daily and shows no signs of getting bored. I'm already thinking about placing another order to grab more pieces!
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TheodoreDunn
November 10, 2022
"Awesome all around"
I'm putting this review together without any nudge to rate it. That speaks volumes! What a fantastic experience! Their customer service is top-notch, and the shipping was super quick! I believe the product is worth every penny. It's gonna bring so much joy to my daughter.
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BarrySoto
November 10, 2022
"Order placed a month back"
My order arrived a bit later than I thought it would, but the company was pretty understanding in figuring things out. Their email replies were fast and clear once they identified the issue. I'd definitely buy MODU products again without hesitation.
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Jason.Herrera
October 14, 2022
"Unmatched Customer Support!"
Modu really knows how to treat their customers right! I reached out via email for some advice on removing a stick stuck in the wheel. Søren from their support team got back to me with a helpful video showing me how to do it. I even sent him a clip of my attempts to separate them, but no luck. He then mentioned that there might be an issue with the stick and promptly sent me a new stick and wheel at no cost. Wow, that’s what I call top-notch service: first with a video guide and then a replacement. All of this was done with super friendly and helpful communication.
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Tammy.Elliott
October 12, 2022
"Awesome Support from Modu"
I was super pumped to buy the Modu blocks since I think they really encourage creativity and discovery in kids. Sadly, my twin boys were just 18 months old when we got the blocks, and they started gnawing on them, leaving some bite marks. I reached out to Modu about this problem, and they were incredibly supportive, offering me a partial refund along with new blocks to swap out the damaged ones. I'm now looking forward to giving Modu another shot with my kids when they’re a little older and past the teething stage.
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hoslerjosh963
September 13, 2022
"Happy Kids"
The little ones are really into the modu blocks we already owned, so when I saw a deal, I just had to jump on it. They’re still out and about since the kids can’t seem to get enough of them. They even had a blast with the packaging, you know how kids are!
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JanetLopez
August 03, 2022
"Amazing Product! 🤩"
This idea is fantastic - the foam is just the right mix of firmness and softness, plus it looks great and can be rearranged in so many ways. My son, who's one, and his cousin, who's eight, both have a blast with it. We're definitely planning to expand our collection for many years ahead!
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